NHS Wigs

How together with the NHS we can help you find the perfect Wig.

Understanding hair loss
It’s natural to have concerns about the effect medical hair loss may have on the way you look and feel. As many of us know, age and health can have an effect on the appearance of our hair over the years. Thinning and hair loss are a natural part of aging as well as a side effect of some medical treatments including chemotherapy and certain medical conditions such as alopecia. A wig or a hairpiece is a great option when experiencing hair loss. You’ll find it is every bit as important to your wardrobe as an outfit or jewelry and will really boost your self confidence. We think nothing of enhancing our looks with false nails, make up, eyelashes and tans, so why not a wig? They are so realistic and comfortable these days that no–one ever will ever know you’re wearing one …unless you tell them!

To make an Eligibility Declaration for VAT Exemption click here

You have options

A wig can help you feel the most like yourself and is the preference of most people who experience hair loss, however you might also want to consider headwear such as scarves and wrap, turbans or hats with attached hair. Some women choose not to cover their head at all and wear their baldness with pride.

Whatever you choose to do, consider ‘trying it on’ in the early stages of hair loss to adjust to it slowly. This way you can transition into a new look and your friends and family will also have time to get used to your new style.
We at Natural Image are here to help and work with both NHS and private patients to help them through the difficult task of choosing how they want to look during treatment and recovery.

Choosing a wig that’s right for you
With our extensive range of wig colours and styles, we’ll have a wig that suits your style. And for extra confidence we can customize the wig to suit you perfectly.

There are several factors to consider such as length and style: Generally shorter ‘shake and go’ styles are easier to care for and longer styles require a little more maintenance. You might want to go for a style that is similar to your own so it’s what you’re used to styling and a more subtle change. Also remember that if you are undergoing chemotherapy you may experience tiredness and won’t want to fuss with your hair.

Choosing a colour: 
You might feel comfortable choosing a shade that matches your own. It doesn’t have to be identical. When in doubt go a shade lighter or warmer to brighten your features.

Consider your lifestyle: What does your typical day involve? Will you be wearing your wig everyday? Be sure to keep your typical daily or weekly activities in mind when you try different wigs.

Have fun! This just may be the opportunity to have the hair you always wanted. Why not try a wig in a longer style or a short sharp cut?

A few tips when purchasing your first wig;

  • If you decide to buy your wig in person from a wig salon, find one with a private fitting room so you’re more comfortable. All our Natural Image salons have a private fitting area. Find them here (link to shops page) Bring a close friend or family member along for support.
  • If you buy online, you can try on your wigs in the privacy of your home.
  • You will probably feel you look very odd (even though you won’t) in the first few wigs you try on – especially if you try a new style/colour or if you have not seen yourself with hair for a while. Wear the wig around the house for a while to get used to it.
  • You could try a style similar to your own so it’s easier to get used to. Persevere until you find one you like.
  • Each time, make sure you put the wig on properly – it is quite easy to put a wig on backwards. (The tapes to adjust the size will be at the back.)
  • At home, take care of your wig while not wearing it. Use a wig stand to preserve the shape of the wig.


Q Am I entitled to a wig on the NHS ?

A Currently you are entitled to receive an acrylic wig paid for by the NHS if:

  • You are having treatment for alopecia or chemotherapy (a hospital inpatient)
  • You are under 16 or 16 to 18 and in full-time education
  • A war pensioner and the wig or fabric support is for your accepted disablement, and you have a valid war pension exemption certificate

You may be entitled to help with the cost of your wig if:

  • You are claiming income support or disability allowance

The Department of Health Form HC 11 and the NHS website CHOICES explain these conditions in more detail. There are many different conditions surrounding who is able to receive a wig via the NHS scheme so don’t be too shy to ask!

Not all NHS Trusts offer the same service or selection. Our team of consultants will be happy to advise you on the Trust in your area.

Q, Can I have more than one wig on the NHS scheme? 

You may be entitled to receive one acrylic wig every 6 months, again it depends on your condition and the NHS trust in your area. Our team of consultants can help advise you on this.

Q. I would like to purchase another wig. Do I receive any other benefits or discounts?

You don’t have to pay VAT for wigs that are bought due to cancer treatment or for alopecia sufferers. You must however fill out a form when purchasing the wig. All our Natural Image and Hothair stores carry these forms, or if you choose to purchase online, you will find a link to the form at the checkout.
Please ensure that you fill out this form thoroughly as you cannot claim for a VAT rebate after you have completed your purchase.

To make an Eligibility Declaration for VAT Exemption click here